A lead received no reply
A high-intent enquiry is lost between channels or transferred without context.
SALES / LOST LEADS
Sales control without lost enquiries
When enquiries are spread across the CRM, Telegram, Instagram, the website and personal chats, the owner sees lost revenue only after the fact. Casper reconstructs the customer journey and exposes where money is leaking now.
01
WHERE THE BUSINESS HURTS
The problem becomes visible before it reaches a report.
A deal has stalled
The CRM has a status, but no next action, owner or control date.
Reasons for loss are unclear
The team records an outcome without seeing the repeated pattern behind lower conversion.
02
CASPER OPERATING LOOP
From disconnected events to a controlled action.
CRM, website forms, Telegram, Instagram and email
first-response time and overdue SLAs
deal stage, latest contact and next action
potential revenue in active conversations
Prioritises enquiries with the strongest purchase intent
Prepares a contextual response for the manager
Shows stalled deals and the cost of inaction
fewer lost enquiries
faster first response
clearer revenue forecast
03
FAQ / CONTROL BY DESIGN
No black box.
Does Casper replace the CRM?
No. It connects the CRM with other channels, restores context and highlights what requires a decision.
Can it reply automatically?
Automation is configured per use case. Critical actions can require approval from a responsible person.
How is the result measured?
Before launch, the team agrees baseline metrics: response time, unattended enquiries, conversion and revenue at risk.
PRIVATE BETA / MEASURABLE START
Start with one expensive problem.
Connect the required sources, agree the baseline and measure the first result using your business data.
Discuss the use case